Exchanges and returns

If you wish to withdraw from the Contract within the period indicated in the Right to cancel the purchase clause, you may return the goods to us by handing it over to a courier that we will send to your address. You must return the goods in the same packaging in which you received them and you must contact us via email at info@veroya.com so that we can arrange the collection at your address.

Shipping and return charges will only be refundable if the return is accepted.

After examining the article we will inform you of whether you are entitled to the refund of the amounts paid. The return shall be made as soon as possible and, in all cases, within 30 days from the date on which you notified us of your intention to cancel. The refund will be made via the same payment method that was used to pay for the purchase.